INTELLECTUAL CAPITAL - DEVELOPMENTAL RESOURCE OF THE LOGISTIC FIRMS FOR THE 21st CENTURY

On the basis of relevant scientific research this paper systematically and concisely elaborates on interaction between intellectual capital and logistic services production. Full attention is given to intellectual capital as a factor in effective creation of the logistic processesor in other words to prove the statement that the first place for achieving competitive advantages in the global and/or regional market of logistic services belongs to knowledge used to produce or improve the existant logistic systems and to create the new ones. Then the paper deals with the tasks of creative logistic managers as open, dynamic and stohastic systems based on knowledge or the creation of universal logistic model determined by the fact that intellectual capital and technological paradigm create the way to new logistic paradigm. Special attention is paid to building and presenting a mathematical model for measuring the intellectual capital as well as the success of its use in different logistic firms.